Building a Business
Key Points to Building Your Business: Following Up
- After you share a product and or experience with someone, it is crucial that you follow-up.” This is no exception with your doTERRA Business. You should be following up with everyone you contact, especially when you have made a connection and shared a product with them. Make sure that you follow up in a timely manner so that people can feel that you value them and the experiences they are having with the company and products.
- You should follow up within 24–48 hours of your initial contact. You don’t want to seem pushy by approaching them too early, but you don’t want them to feel like you forgot about them by waiting too long. If you are worried about coming off as pushy, salesy, or bothersome, remind yourself that our job is to be hands-on, to connect, serve, and educate. Following up is nothing more than a way to help others understand how doTERRA will benefit their lives.
- A face to face visit is a great way to show the person or people that you care about them and their experiences with the products. With face to face meetings it is easier to convey your message, understand them and address any concerns they may have.
- A phone call, though not as personal as a face to face visit, also works great. You can reach out to people when it is convenient, which makes it easier to follow up with multiple people. Furthermore, the person you are following up with may not want to let you down by saying they are not interested, and phone calls seem to make those awkward moments more bearable.
- Text messages are a quick and easy way to check in with someone to ask about their experiences with the product you shared. You can keep it short, simple, to the point, and can send it most any time.
- Emails, Similar to text messages, emails can be sent and checked when it is convenient. You can keep them short and sweet or go into more detail.
- Social Media is probably one of the most popular way to follow up. Most social media platforms offer some sort of direct message system which you can use to follow up. With the amount of people using social media every day, this may be your best tool. When following up via social media, avoid posting things publicly on another’s profile. Be courteous and respectful of people’s privacy by using private or direct messages.
This is crucial! Your team needs to know that they can communicate openly with you and that you value their time. By working to maintain open lines of communication with your team you will encourage a mentality of openness to feedback. This willingness within your team will be further magnified when they feel that you are an accessible resource for them and not some far-away person in their upline.
You want your team to feel, and also know, that you care. Foster relationships with team members by meeting with them one-on-one to get to know them, their wants, needs, and desires. By getting to know your team on a personal level, you will be better able to help them succeed.
Trust and Respect.
This is as important as maintaining an open line of communication and being accessible. When those around us, especially team members, know that we trust and respect them they are more likely to put in their best effort in getting a task or job done. A great way to establish mutual trust and respect is to address it in your first meeting with a potential team member. Let them know that you look forward to working with them and that trust, along with respect, are paramount to your organization.
Goals can seem daunting, especially for new team members, but by working closely with them you will be able to learn of their goals and expectations. Once you have established what it is they would like to gain from building a doterra business, whether it be financial freedom or being able to provide natural alternatives for their family and friends, you will be able to set goals that align with the same. This not only helps to establish a path for your team member but it also gives you an opportunity to establish mutual trust and respect as well as foster a caring personal relationship.